Can I cancel a subscription order after it has been processed?

Updated 2 weeks ago by Mikra Team

If, as a subscription customer, you miss the window to skip a monthly shipment, unfortunately your order cannot be canceled or refunded once it is processing, except under the following circumstances:

  • This is your first shipment of a particular product; then the 30-day satisfaction guarantee (starting date of delivery) would apply.
  • You have requested cancellation assistance through our customer support portal (hello@wearemikra.com or our contact form) prior to the date of subscription renewal shown in your account.

For instructions on how to manage your subscription, go here.


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